Terms of service

Welcome to Kai Care. By accessing or purchasing from our website, you agree to the terms outlined below. These guidelines are designed to create a safe, respectful, and transparent experience for everyone who visits our store.

Use of Our Website  
All content on this site—including product descriptions, images, branding, and text—is the property of Kai Care. You may browse and enjoy the site for personal use, but copying, distributing, or using our content for commercial purposes is not permitted without written permission.

Product Availability  
Our products are handcrafted in small batches. This means certain items may sell out or become temporarily unavailable. We reserve the right to limit quantities or discontinue products at any time.

Accuracy of Information  
We strive to provide accurate, up‑to‑date information about our products and services. Occasionally, there may be minor errors in descriptions, pricing, or availability. We reserve the right to correct these errors without prior notice.

Purchases and Billing  
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We may cancel or refuse any order if we suspect fraud, unauthorized activity, or misuse.

Shipping and Delivery  
Shipping timelines and carrier options are provided during checkout. Once a package is transferred to the carrier, delivery times may vary due to factors outside our control. More details can be found in our Shipping Policy.

Returns and Refunds  
Our Return & Refund Policy outlines the conditions under which refunds or exchanges may be offered. By making a purchase, you acknowledge and agree to the terms described in that policy.

Prohibited Uses  
To maintain a safe and respectful environment, the following activities are not permitted:
- Using the site for unlawful purposes  
- Attempting to interfere with security features  
- Uploading harmful or malicious code  
- Collecting personal information about others without consent  

We reserve the right to restrict access to anyone who violates these guidelines.

 Privacy

 Your privacy matters to us. Personal information is handled in accordance with our Privacy Policy, which explains how your data is collected, used, and protected.

Changes to These Terms

 We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of the site after updates indicates acceptance of the revised terms.

 Contact Us

For questions about these Terms of Service, our team is here to help with clarity and care. 

Email: CustomerCare@kaiicare.com