We’re Here to Help

Whether you have a question about your order, need help choosing a product, or simply want to connect. We’re always happy to hear from you.

Customer Support

For all inquiries, reach out to us at: CustomerCare@kaiicare.com

We do our best to respond within 24–48 business hours.

Order Questions

If you’re reaching out about an order, please include:

-Your full name

-Order number

-A brief description of your question

This helps us assist you quickly and smoothly.

Business & Wholesale Inquiries

Interested in partnering with Kai Care? Email us at: CustomerCare@kaiicare.com with the subject line “Wholesale Inquiry.”

Handmade Product Notes

Because our products are handcrafted in small batches, slight variations in color, texture, or scent may occur. These natural differences do not affect product quality.

If you have questions about caring for your products, we’re here to help.

Thank You

Thank you for choosing Kai Care and supporting handmade skincare. Your trust means everything to us.